Information on using the service



  • For Service Users

  • For Volunteer DriversHave you used the service before?

    If yes, then we would love to hear from you so that we can improve our services - contact us



    About Medi-Car Escort Service


    Medi-Car is a community transport service operated by the Volunteer Centre - Nuneaton & Bedworth, which helps provide transport to the people of Nuneaton and Bedworth on medically related journeys.

    Our drivers are all volunteers, using their own vehicles and giving their time for free.

    Charges
    • Local journeys - 35 pence for every mile the driver has to cover to undertake the journey.

    • Non-medical & out of area journeys - 40 pence

    • Admin charge per journey - 50 pence
    Contact Details

    Telephone ( 024 ) 7664 0088


    Types of Service
    • Wait and Return

    • One Way

    • Two Way

    • Escort (available on request)


    For Service Users


    48 Hours Notice
    Our drivers need at least 48 hours notice. You need to ring the office for every journey you want for insurance purposes.

    What You Need To Tell Us
    • Name

    • Phone number

    • Date and time of the appointment

    • Approx. length of appointment

    • Destination

    • Type of service

    • Special assistance

      • - eg: Wheelchairs
        - Extra Passengers
        - Disabilities

      Regular journey or one off

    • If you have used the service before

        Please note - Children under I6 must be accompanied by an adult.
    Recovering Your Costs

    lf you are unable to pay the costs of the journey and it is related to your health or social care, you may be entitled to having those costs covered by another agency.

    If this is the case could you please ask a representative of the agency to contact us directly (e.g. Social Service Department, Hospital etc.) or ask them to write to us confirming that they will cover your travel costs.